Accessibility Statement for Eccleshall Parish Council

Scope and ownership

This accessibility statement applies to the Eccleshall Parish Council website. This is maintained by the Parish Council.

This policy explains how accessible the documents are that are published on this website.

Using our documents

Eccleshall Parish Council publishes documents in a range of formats, including Word documents, Excel spreadsheets and PDF documents.

Using the website

We want as many people as possible to be able to use this website.

Our accessibility investments mean you should be able to personalise your experience in the ways listed below.

We provide some hints and links in the sections below.

Suggestions are offered in good faith for user convenience but please note that plugins and software are used at your own risk. Eccleshall Parish Council is not responsible for any issues arising from the use of tools or plugins over which they have no influence or control. Although plugin suggestions are for Chrome, similar (and sometimes the same) plugins exist for other browsers.

  • Page content reflows to fit the resolution and orientation of your device. The content will also reflow if you zoom-in to the screen: we have tested this up to a zoom level of 300%.
    • On a laptop/PC browser, you can magnify text either by
      • increasing the font size in your browser settings (or with browser plugins – for example A+ Font SizeChangerLite for Chrome) or
      • using the inbuilt browser zoom function – CTRL + (Windows) or CMD + (Mac).
    • You can change the default background colours using browser plugins like HighContrastor ScreenShader.
    • The text provided for hyperlinks is meaningful.
    • Downloadable PDFs can either be reflowed in Adobe Reader (View>Zoom>Reflow) and magnified to desired level without the need to scroll left and right.
    • All page titles are relevant to the page content.
    • Images are marked appropriately for screen reader users by using alt text alongside non decorative images
    • The site responds well to the use of high contrast plugins like High Contrast for Chrome
    • Documents have tagged heading and sub headings, so screen readers can understand the page structure.
    • Written in plain English
    • Works well with text to speech readers.


How accessible this website is


Relevant conclusions from the accessibility audit include:

  • Sub menus are not accessible using keyboard navigation
  • Menus are not highlighted to indicate positioning, when using keyboard navigation.

Reporting accessibility problems

We are always looking to improve the accessibility of our documents. If you find any problems not listed on this page or you think we are not meeting accessibility requirements, please contact:

Parish Clerk

Eccleshall Parish Council

16 Newport Road

Great Bridgeford


ST18 9PR


Tel: 01785 282296

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Feedback and contact information

If you need a published document in a different format, please contact us at:

Our PDF’s are available in an accessible Word format. If you need other formats, please contact to discuss your requirements.

We will consider the request and get back to you in 10 days.

Technical information about this website’s accessibility

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons:

Non compliance with accessibility regulations

  • Menus are not highlighted and sub menus are inaccessible when using keyboard navigation. We plan to fix this by updating the current template.
  • Colour Contrasts does not fully meet required standards.
  • Skip links for keyboard users
  • Screenreader accessible forms

Disproportionate burden

Once the website is updated, it will be much more accessible. Due to the issues during Covid-19 lockdowns, it has been difficult to act upon this in a timely manner.

Content that is not within the scope of the accessibility regulations

Not all documents on this website are created by us. Some documents and content may be created by third parties or using third party software. Where this is the case we will endeavour, on request, to obtain an accessible copy from the original source or to convey the information contained in the document in an accessible way.

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they are accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. For example, we do not plan to fix meeting agendas or minutes for meetings which were published prior to 23 September 2018.

Scanned end of year financial documents are not accessible.  There is a requirement under The Accounts and Audit Regulations 2015 to publish these documents with ‘wet’ signatures which can only be achieved by scanning.  However, the information from these documents can be obtained from the Clerk.

How we tested

All uploaded PDF and Word documents produced after 23rd September 2018 have been tested for accessibility and revised if they did not meet the required criteria.

In house testing was conducting by sampling key webpages using the WAVE and Web2Access automatic testing tools. Different tools give widely different results, so we focused on issues replicated across tools and impacts on users.

Testing was last completed in September 2020. This will be updated annually.


What we’re doing to improve accessibility

We are ensuring that new documents we create and publish meet accessibility guidelines. Staff have received relevant training to ensure compliance.

The structure of headings and subheadings on Agenda and Minutes posts are being reviewed and corrected where possible.

The website will be regularly reviewed to identify any accessibility issues for rectification.